Most service jobs go well when both sides communicate clearly. A few sensible checks can reduce misunderstandings and protect your property, money and time.
Confirm identity and experience
Ask for the provider’s full name, telephone number and relevant business details. For specialised work, request evidence of training, licences or previous similar jobs where appropriate.
Agree on the scope
Write down the work to be completed, materials to be used, start date, estimated completion date and total price. Clarify who will purchase materials and how unexpected costs will be approved.
Use safe payment steps
- Avoid full advance payment for large jobs.
- Use deposits that match genuine starting costs.
- Pay further amounts against visible progress.
- Keep receipts or mobile-money confirmations.
Protect access to your property
Do not share keys, passwords or sensitive documents unless they are truly required. Where possible, have a responsible person present while unfamiliar workers are on the property.
Trust your judgement. Pause the job when details change without explanation or when a provider pressures you to make an immediate payment you did not agree to.